FA09Q2

Fall 2009 Question 2
Researchers of information seeking and use (for example, speakers at SIS Lazerow Lectures and Research Forums, Peter Ingwersen, Carol Kuhlthau, Tefko Saracevic, and Donald Case) have examined important factors affecting a user’s interaction with information (such as, work tasks, cognitive factors, feelings, relevance, and avoidance of information). Select a specific information context or use scenario. • Describe two to three factors and how they impact the information-seeking process • Discuss what information professionals can do to help users satisfy their information needs