SP10Q1

Spring 2010 Question 1
In a recent article, Erik Qualman noted that Social Media is the biggest shift since the Industrial Revolution.

a) Define "social media" and discuss how it is changing the nature of user expectations of information services in libraries and/or information agencies. b) Identify a specific information environment or library type. Select three examples of social media and discuss how they can be used to deliver (or improve) information services and resources to clients/users. c) Discuss the negative impact that could result from implementing social media to deliver or improve information services and resources to clients/users.

Response