2007SpringQ1A

Question #1A
Some reference librarians have observed that there is a substantial decline in the number of “right-answer” factual questions brought by patrons because they are easily answered on the Web. At the same time, librarians report an increased number of genuinely challenging “stumper” type questions. If this trend continues, what impact might it have on (1) how librarians are educated and (2) how information agencies are organized?